8 Best CMMS Software 2020 | Reviews and Pricing

8 Best CMMS Software 2020 | Reviews and Pricing

So you're looking for the best CMMS software? There’s a good chance you know what a CMMS software (Computerized Maintenance Management System) is, and why it's critical for your business.

If not, we’re happy to help you understand why it's important to organizations of all sizes.

Keep reading to understand whether a CMMS is right for your business and which ones have free trials. If you're ready, jump straight to our list of the best CMMS software in 2020.

What is CMMS Software?

A CMMS software is a work order software solution that maintains a database of information on a company’s maintenance operations, helping streamline countless procedures, eliminate the need for paperwork, and enable better decision making.

CMMS systems are also often referred to as EAM software (Enterprise Asset Management).

Such software help maintenance departments automate, organize, keep track of, and execute various tasks. CMMS solutions are commonly utilized by, but not limited to, the following industries:

  • Construction
  • Supply Chain, Logistics, Distribution
  • Education
  • Facilities Management
  • Fleet Management
  • Food Manufacturing and Processing
  • Healthcare
  • Manufacturing
  • Municipalities
  • National & State Parks
  • Oil & Gas
  • Property Management
  • Vendors and Service Teams
  • Utility Companies
  • Warehouse Management

Among other things, CMMS systems can increase productivity, improve inventory management, reduce equipment downtime, lower on-premise maintenance costs, and ensure that the organization meets compliance & safety standards.

Features & Benefits of CMMS Software

While many benefits of a CMMS system vary depending on each facility's needs, here are a few universal features that most facilities require:

  • Asset Management
  • Preventive Maintenance Functionality
  • Efficient Inventory Management
  • Work Request & Order Management
  • Communication/Collaboration
  • Equipment Downtime Tracking
  • Reporting
  • Photo Upload
  • Custom Form Building
  • Maintenance Scheduling with Maintenance Programs

Let’s take an in-depth look at some common CMMS features:

Asset Management

In many ways, maintenance software allows for the streamlining of asset management. By being able to collect, store, and organize all information related to work orders, maintenance schedules, the procedures associated with an asset, all related costs, and repairs and equipment downtime, maintenance professionals can vastly improve the efficiency and output of their day-to-day tasks.

Work Order Management

Work order management is the proper processing of work orders, which, if done manually, can be a complex process that takes several hours and stacks of paperwork. CMMS software like Limble automates these processes and allows for a seamless transition from the beginning to the end of a work order. Work order management features in a CMMS can help process work requests, plan resources, track available parts, organize scheduled job information, and much more.

Preventive Maintenance

Preventive maintenance (or preventative maintenance) is regularly performed maintenance on an asset or piece of equipment to keep it properly functioning. Without a CMMS, planning or schedule preventive maintenance can be a massive challenge since it’s almost impossible to manually track all necessary data. CMMS software allows facility management to schedule PM based on different triggers – automatically creating work orders once the trigger occurs.

The Best CMMS Software and Systems for 2020

The following is a review of some of the best CMMS software available moving into 2020.

My RankSite NameQuality (1-5 Stars)
1.Limble CMMS★★★★★
2.Upkeep★★★★★
3.MaintainX★★★★★
4.Fiix CMMS★★★
5.Asset Panda★★★
6.eMaint CMMS Software★★
7. Hippo CMMS★★
8. Fracttal★★

However, keep in mind there are hundreds of excellent programs in the market to choose from. We picked our favorites:

1. Limble CMMS

We rated Limble CMMS at the #1 CMMS software. It is an easy-to-use maintenance management software that prides itself as being the modern solution for the modern maintenance professional.  It is built on feedback and insights from over 200 maintenance and facility managers, provides user-friendly iOS and Android mobile apps, and packs all the features technicians and managers need to streamline maintenance tasks, boost productivity, and stay on top of communication without any paperwork or manual processes. 

Feature Highlights:

  • Optimized and user-friendly mobile apps
  • Asset Management 
  • Work Orders
  • Preventive Maintenance
  • Predictive Maintenance
  • Work Requests
  • Reports and Dashboards
  • Parts/Inventory Management
  • Vendor Management
  • Multiple Language CMMS

Limble CMMS provides detailed overviews of every asset and helps streamline all maintenance work, allowing users to experience up to a 30% boost in overall communication and productivity, as well as, a quick return on investment. 

Key Takeaways and Highlights:

  1. Good mobile app
  2. Built on insights by real users
  3. Detailed dashboards and reporting
  4. Easy to set-up and use
  5. Free 30-day trial

Limble CMMS Pricing

Four pricing plans with a 30-day free trial are available. Here are the details:

  • Starter $50 per user monthly or $40 per user monthly, billed annually
  • Professional – $80 per user monthly or $70 per user monthly, billed annually
  • Business Plus+ – $120 per user monthly or $105 per user monthly, billed annually
  • Enterprise – $205 per user monthly or $185 per user monthly, billed annually

2. UpKeep

If your team needs a top of the line maintenance and asset management solution, another CMMS to consider is UpKeep. With options for desktops, tablets, and mobile devices, this software makes both technicians and maintenance teams more productive.

UpKeep is proven to reduce downtime by 26%, extend asset lifetime by 11%, and help teams achieve up to 652% ROI through better communication and execution. 

This improved communication is part of a fairly unique group collaboration feature. Push notifications are sent to field techs in real time when dealing with things like work order status or any urgent requests. Managers also have the ability to set up a maximum of six different levels of access for different types of users.

Feature Highlights:

  • Available in English, French, German, and Spanish
  • Create PDF work orders and invoices for both print and email
  • Daily data backups
  • Electronic signatures
  • Scan and add barcodes of inventory or assets to work orders
  • Store PDF files such as manuals or copies of warranties
  • Upload and annotate images

UpKeep also provides all the features of a modern-day CMMS, including work requests and orders, inventory management, and preventive maintenance.

Key Takeaways and Highlights:

  1. Six levels of access available for users
  2. Push notifications in real time
  3. Take and store unlimited photos on paid plans
  4. Calendar mode
  5. Native Android and iOS apps

UpKeep Pricing

UpKeep offers the following three pricing plans:

  • Starter $40 per user monthly or $35 per user monthly, billed yearly
  • Professional – $75 per user monthly or $60 per user monthly, paid annually
  • Business Plus – $100 per user monthly, billed annually, for minimum 5 users

Try Upkeep Today

3. MaintainX

MaintainX has built one of the most intuitive and streamlined CMMS software on the market – one that is simple enough for a small business, but robust enough to work the most advanced enterprise operations.

The software system is also affordable, allowing any organization to realize an immediate return on investment.

With intuitive workflow management features including a calendar view, reporting dashboards, simple asset work history, customizable forms, and more – overall communication and process management has never been easier.

Feature Highlights:

  • Paperless Work Orders
  • Knowledgebase Management
  • Vendor Management
  • Requester Functionality
  • Reporting
  • Asset/Location Service History
  • Messaging & Work Order Collaboration
  • Safety Procedures
  • Tooling & Gauge Reporting
  • Real-Time Push Notifications

MaintainX is perfect for maintenance managers and higher-ups like Facility Managers, Directors of Operations, Directors of Engineering, Property Managers, or any desk-less team.

Key Takeaways and Highlights:

  1. Cloud-based CMMS (Web and Native Mobile apps)
  2. Windows, Mac, Tablet, iOS, and Android compatible
  3. Full-featured options for any sized business
  4. Functional free plan with unlimited work orders, messages, and more
  5. The best smartphone mobile app solution

MaintainX Pricing

Four pricing plans are available:

  • Basic Free to use
  • Essential – $10 per user monthly
  • Premium - $39 per user monthly
  • Enterprise – $115 per user monthly

You can save 17% on each package by opting for the annual option.

Honorable Mentions:

4. Asset Panda

Backed up by a significant number of industry and user reviews, Asset Panda sets itself ahead of many other CMMS software companies.

A fully customizable asset maintenance tracking platform and CMMS system mean you can easily plan and process your work cycles. With Asset Panda, you’ll stay on top of things like categorizing and filing complex historical data, generating new work orders, and keeping anyone who needs to be in-the-know on the same page with any activity surrounding maintenance issues.

Feature Highlights:

  • Asset Tracking & Photo Tagging
  • Auditing
  • API Integration
  • Barcode Scanner
  • Centralized Asset Database
  • Deprecation
  • Ease-Of-Use and Security
  • Facilities Management
  • Inventory Control

Asset Panda can easily integrate with legacy systems, offers unlimited configurations, and provides flexible and automated reporting and asset tracking that eliminates the need for spreadsheets.

Key Takeaways and Highlights:

  1. User-friendly interface.
  2. Full-featured mobile app.
  3. Fully configurable.
  4. Free trial available.

Asset Panda Pricing

Custom pricing is available upon request through the company website.

5. eMaint CMMS Software

eMaint, now part of the Fluke line-up, is a computerized maintenance management software solution currently available as a SaaS, as well as, cloud, web, and app-based (on both Android and iOS).

Along with providing a customizable interface with core functionalities, such as work, inventory, and asset management, eMaint provides interactive plans to help you visualize your data. This maintenance system is flexible enough to be configured for an organization of any size, while support is also included to help monitor equipment condition and the maintenance of regulatory compliance.

Feature Highlights:

  • Asset Tracking
  • Building Maintenance
  • EAM (Enterprise Asset Management)
  • Equipment Maintenance
  • Facility Management
  • Maintenance Management
  • Public Works
  • Waste Management
  • Work Order Features

eMaint CMMS is also backed up by eMaint University, an online learning portal that provides end-users with all the training they need to fully reap the benefits of investing in a CMMS.

Key Takeaways and Highlights:

  1. Scalable and suitable for a wide range of industries
  2. Lots of customization and features
  3. CMMS app (Android and iOS)
  4. Free trial
  5. Online learning portal

eMaint CMMS Software Pricing

Three pricing plans are available with monthly and annual billing options:

  • Team – $33 per user monthly for minimum 3 users
  • Professional – $85 per user monthly with a free trial for minimum 3 users
  • Enterprise – $120 per user monthly with a free trial for minimum 5 users

6. Fiix CMMS

Fiix is a full-featured maintenance management solution designed to simplify asset maintenance.

With Fiix, organizations have the ability to track and maintain a variety of inventory, assets, and equipment, as well as, larger assets like vehicles and buildings.

The CMMS also provides industry solutions, such as university, factory, or food processing maintenance software. Additionally, it packs all core and necessary features and functionalities in a well-designed interface - providing users with a simplistic and concise platform that enables them to improve asset performance and make data-driven decisions. 

Feature Highlights:

  • Asset Management
  • Work Order
  • Inventory Management
  • Preventive Maintenance
  • Predictive Maintenance
  • Downtime Tracking
  • Reporting
  • Industry Solutions
  • Mobile CMMS
  • Cloud and SaaS CMMS

Fix CMMS provides comprehensive asset and maintenance history and information, smart work order planning, custom KPIs and reporting, and more to help maintenance teams achieve better results.

Key Takeaways and Highlights:

  1. Simplifies asset management
  2. Provides all necessary features and industry-specific solutions
  3. Cloud-based and mobile app CMMS 
  4. Good resources, video guides, and help center
  5. Free tour of dashboard available

Fiix CMMS Pricing

Four yearly pricing plans are available:

  • Free – Zero charges for minimum 3 users
  • Basic – one month free; $40 per user monthly
  • Professional – one month free; $60 per user monthly
  • Enterprise – custom pricing provided upon request

7. Hippo CMMS

Hippo is a simple and easy-to-use CMMS, providing web-based software for asset maintenance, work order management, and more. 

The CMMS also features a new barcode generator, enhanced interactive floor plans and maps functionalities, as well as, a complete re-design in order to provide a more user-friendly experience.

Feature Highlights:

  • Preventive Maintenance 
  • Work Orders
  • Vendor Management
  • Inventory and Parts
  • Asset Management
  • Advanced Dashboard
  • Facility Management

Hippo CMMS offers flexible pricing plans, exemplary support, and a relatively simplistic maintenance management solution to help teams realize immediate ROI and increased productivity. 

Key Takeaways and Highlights:

  1. User-friendly and flexible
  2. Native Android and iOS
  3. Full-featured CMMS
  4. Free trial available
  5. Good support

Hippo CMMS Pricing

Three packages (including a free trial) are available with monthly payment options. Here are the details:

  • Hippo Starter – $39 per user monthly
  • Plus – $69 per user per monthly
  • Pro – $99 per user per monthly

8. Fracttal

Fracttal is a cloud-based maintenance enterprise asset management platform that is designed for companies of all sizes, in all industries. It allows companies to monitor and track all assets in real-time and solve any of their asset performance issues.

Fracttal is a SaaS that meshes Machine-to-Machine (M2M) communication with telematics and all the components of an enterprise-level asset management program. In other words, due to its machine learning capabilities, Fracttal has the ability to solve critical performance challenges.

The SaaS has four major components:

  • Fracttal CMMS
  • Mobile CMMS
  • Fracttal Box
  • Fracttal On Board

Let’s talk about each of those a bit further.

Fracttal CMMS

The CMMS provides all the features and functionalities required to effectively manage all assets and processes from a single solution.  With a 100% cloud-based solution, automation tools such as a Virtual Planner, and a KPI-dashboard which monitors and displays all maintenance metrics in real-time, businesses can improve equipment uptime and stay on top of all maintenance needs without investing in costly IT infrastructure. 

Mobile CMMS

The Fracttal mobile app enables managers and field technicians to efficiently and conveniently manage all maintenance activities while on the move. With the mobile CMMS, you're able to monitor KPIs, assign work orders, manage planned maintenance, as well as, complete inspections, or capture asset meter readings. With an offline mode and built-in chat functionality, communication and productivity while on the job will be a breeze.

Fracttal Box

The Fracttal Box utilizes the Internet of Things (IoT) by connecting the physical assets and equipment to the Internet, gathering relevant information, and then converting it into necessary maintenance actions. It will also monitor the condition of an asset, such as its temperature, amperage, humidity, and vibration.  

Fracttal On Board

This component monitors the condition of the company’s fleet in order to improve productivity and reduce incidences of failures or accidents. It includes a mileage log that has the ability to consolidate the root of any vehicle, along with driver performance and unauthorized use of the vehicle.

Key Takeaways and Highlights:

  1. Cloud-based
  2. Native iOS and Android Apps
  3. Powered by machine learning
  4. Free demo
  5. Complicated on-boarding and set-up

Fracttal Pricing

Four pricing plans are available:

  • Basic – Free
  • Standard – minimum $25 per user monthly
  • Professional – starts at $75 per user monthly
  • Enterprise – $175 per user monthly and up

User-based charges apply.

Also, there are no additional subscription charges.

Is a CMMS System Necessary for SMBs?

In order for SMBs to stay competitive in the global, or even local, market, it is more imperative than ever for such businesses to adopt technology that can bring immediate efficiencies and impact.

Being a small business used to mean that powerful software solutions were too expensive or complicated. Now, solutions like CMMS software empower your team with revolutionary tools at an app price that can grow with your business.

Do you manage a team that still relies on?

  • Paper forms
  • Walkie-talkies
  • Internal email chains
  • Endless operation-related phone calls

Does the following describe your current work environment?

  • Uneven or inconsistent work quality
  • Senior staff is always 'on-call’
  • Lots of information on paper, but can’t track performance
  • Can’t afford the time to implement a new solution

Imagine a world where:

  • Mistakes are minimized. Less downtime, preventative maintenance, more safety.
  • Communication happens in real-time, teams are now self-sufficient problem solvers.
  • Paper is gone forever. All information is accessed instantly.
  • You could buy an enterprise-grade solution at an app price.

If you feel you can relate to any of the above scenarios, you should invest in a CMMS.

What CMMS Software is Right for Your Facility?

Depending on your organization or team’s needs, some solutions will be better than others. After reviewing them, we believe Limble CMMS stands above the rest when it comes to all the primary features you'd want.

Key Takeaways and Highlights:

  1. While features are important, functionality is critical. If your team doesn’t use your software, you won’t receive the expected value.
  2. Complex solutions require dedicated staff to oversee and maintain them. Make sure your solution matches your internal capability.
  3. Feature support is important, but be sure to think about how you can incorporate your entire operations into a single, digital workflow.

Many operations teams are taking advantage of versatile platforms like the solutions we've reviewed to centralize maintenance management needs, along with other essential workflows like:

  • Safety Procedures
  • Environmental Checklists
  • Tooling & Gauge Reporting
  • Auditing/Inspection Workflows
  • Training Checklists

With software like a modern-day CMMS in hand, plant and maintenance managers tend to make better maintenance connections. And are more efficient and better able to meet the needs and demands of their internal stakeholders.